Customer Service is Making a Comeback!

Perhaps it’s the purchasing power of the Baby Boomers, an increasingly competitive marketplace, a backlash against automated phone trees, or the threat of a negative online review. Whatever the cause, offering quality customer service has become a focus for retailers, airlines, hotels and restaurants. Other nontraditional outlets, like hospitals and banks, are looking to make your experience with them more pleasurable. They constantly send […]

Continue reading